Refund Policy

Thank you for choosing tv-4kstream.com. We strive to provide the best IPTV with 4K digital services. If you are not satisfied with your purchase, we are here to help. Please carefully read our Refund Policy below.

1. Refund Eligibility

At tv-4kstream.com, refunds may be considered under the following conditions:

Technical Issues: If our IPTV with 4K service fails to work due to a technical issue that cannot be resolved after contacting our support team (e.g., channels are not working as promised, or the service is inaccessible).
Subscription Errors: If you accidentally purchased the wrong subscription for your IPTV with 4K service and notify us within 24 hours.
Duplicate Payments: If you were charged twice for the same IPTV with 4K subscription.

2. Non-Refundable Services

Refunds will not be issued under the following circumstances:

If the issue is caused by your device compatibility, poor internet connection, or incorrect usage of our IPTV with 4K service.
Change of mind: Refunds will not be granted simply because you no longer wish to use the IPTV with 4K service.
If your account was suspended or terminated due to a violation of our Terms of Service related to the IPTV with 4K subscription.
After 7 days from the date of purchase.

3. Requesting a Refund

To request a refund, please follow these steps:

Contact our support team at support@tv-4kstream.com or via WhatsApp at +44 7375 747237.
Provide the following details:
- Your order number or IPTV with 4K subscription details.
- A clear description of the issue you are experiencing with the IPTV with 4K service.
Allow up to 48 hours for our support team to assess and respond to your refund request.

4. Processing Refunds

If your refund request is approved:

Refunds will be processed within 5-7 business days to the original payment method used during the purchase of the IPTV with 4K subscription.
Please note that processing times may vary depending on your bank or payment provider.

5. Contact Us

For any questions about our Refund Policy or to request a refund, please contact us through one of the following methods:

We are here to ensure you have a seamless and enjoyable experience with our IPTV services.

6. Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the date of the update will be noted.

Thank you for choosing tv-4kstream.com!